Frequently Asked Questions

VixIndia primarily provides website development and custom software development, including CRM, ERP and mobile application solutions for business requirements.

Yes. Software can be developed according to your workflow, users, modules, permissions, integrations and reporting requirements.

Yes. Existing systems can be reviewed for redesign, maintenance, optimization, integration or redevelopment depending on the technology and available access.

Share your business requirements, required features, expected users, integrations and preferred timeline through our inquiry page or WhatsApp.

Project cost depends on scope, features, design, number of users, integrations, technology and complexity. A quotation is provided after reviewing the requirements.

Timeline depends on project scope and complexity. After requirement analysis, we provide an estimated development schedule for the project.

Useful details include your business type, project objective, required features, users, integrations, preferred timeline and estimated budget.

Changes can be reviewed during development. Additional scope, features or integrations may affect the project timeline and cost.

Domain, hosting, SSL and related infrastructure support can be included according to project requirements. We can also work with your existing hosting provider.

Yes. Maintenance, bug fixing, updates and technical support can be provided according to the selected project or maintenance agreement.

Yes. Migration can be planned after reviewing the current hosting environment, database, application files and destination server requirements.

Backup arrangements can be configured according to the application, hosting environment and maintenance requirements.

Yes. GST-compliant invoices can be provided for eligible services and transactions.

Approved payment methods may include UPI, bank transfer, NEFT, RTGS and other available business payment methods.

Cancellation is subject to the agreed proposal, project stage, completed work and applicable payment or cancellation terms.

Refund eligibility depends on the agreed terms, completed work, project stage and applicable refund policy.

VixIndia Private Limited is based in Kanpur, Uttar Pradesh, India.

Business hours are Monday to Saturday, 9:00 AM to 6:00 PM IST.

The official support and enquiry email is care@wixindia.in.

You can contact VixIndia by phone, WhatsApp, email or through the website inquiry page.