Lead Management
Capture leads, assign them to employees and track their status from enquiry to conversion.
CRM Software Development
CRM Software Development Company in Kanpur
Build a custom CRM system that helps your business manage leads, customers, sales, follow-ups, employees, tasks, communication and reports from one centralized platform.
VixIndia develops CRM software around your sales process, team structure, reporting needs and business workflow instead of forcing your business to adapt to a generic system.
Custom Workflow
Role-Based Access
Business Reports
Scalable
crm.yourbusiness.in
CRM Dashboard
LeadsCustomersReports
Sales Overview
Live
CRM Performance
128Leads
34Follow-Ups
21Converted
New42
Interested31
Follow-Up34
Converted21
Custom CRM Solutions
Manage Customers & Business From One Platform
A CRM helps businesses organize customer information, leads, sales activities and follow-ups in one centralized system.
VixIndia develops customized CRM solutions according to your business process, team structure and reporting requirements.
Lead Management
Customer Management
Follow-Up Management
Reports & Dashboard
Role-Based Access
Business Automation
Lead ManagementCapture, organize and track leads throughout the sales process.
Customer ManagementMaintain customer records, interactions and important information.
Follow-Up ManagementSchedule follow-ups, tasks, reminders and sales activities.
Reports & DashboardMonitor sales activity, leads, performance and business data.
CRM Features
Powerful Features for Sales & Operations
Create a CRM system around the features your team actually needs.
Customer Management
Maintain centralized customer profiles, contact details, requirements and interaction history.
Sales Follow-Ups
Manage follow-up dates, sales activities, reminders and communication with prospects.
Sales Pipeline
Track opportunities through stages and understand where prospects are in your sales process.
Role-Based Access
Control access to modules and information based on employee roles and responsibilities.
Tasks & Activities
Assign tasks, monitor activities and maintain visibility across teams and departments.
Notifications
Keep users informed about follow-ups, tasks, updates and important business activities.
Reports & Analytics
Generate useful reports for leads, sales, employees, activities and overall performance.
Centralized Data
Keep important customer and business information organized in a centralized system.
API Integration
Connect websites, forms, external applications and services where required.
Responsive Interface
Access CRM functionality through interfaces designed for desktop, tablet and mobile devices.
Business Automation
Automate repetitive CRM workflows, notifications and internal processes.
CRM Workflow
Turn Leads Into Organized Customer Relationships
A structured CRM workflow helps teams maintain visibility from the first enquiry through conversion and customer management.
01
Lead Capture
Collect enquiries from websites, forms and other business channels.
02
Lead Assignment
Assign leads to the appropriate sales employee or team.
03
Follow-Up
Record calls, discussions, requirements and scheduled follow-ups.
04
Sales Pipeline
Move opportunities through defined sales stages and monitor progress.
05
Conversion
Convert successful opportunities into customers and maintain their records.
06
Reports
Analyze leads, conversions, activities and team performance.
For Different Businesses
CRM Software Can Be Adapted to Your Industry
Every business has different sales processes and customer workflows. Custom CRM development allows the system to be structured around those differences.
Retail & Trading
Service Businesses
Sales Teams
Technology Companies
Consulting
Organizations
CRM Development Approach
Built With Security, Control & Scalability in Mind
CRM architecture can be planned around secure access, structured data, future expansion and consistent performance.
Secure Access
Authentication and role-based permissions help control access to CRM data.
Structured Data
Organized customer and business data makes information easier to manage and report.
Scalable System
New users, modules, features and integrations can be added as requirements grow.
Performance
Efficient application architecture supports a smooth experience for CRM users.
Our Process
CRM Development Process
We structure CRM projects around your actual workflow and business requirements.
01
Requirement Analysis
Understand your sales process, teams, customers, data and reporting needs.
02
CRM Planning
Define modules, workflows, roles, database structure and user experience.
03
Development
Develop the CRM interface, backend, business logic, APIs and required modules.
04
Testing
Test workflows, permissions, forms, reports, responsiveness and application behavior.
05
Deployment
Deploy the CRM to the required hosting or cloud environment.
06
Support
Provide updates, maintenance and support according to project requirements.
FAQ
CRM Software Development FAQs
Common questions about custom CRM software development with VixIndia.
What is CRM software development?
CRM software development is the process of creating a customer relationship management system tailored to a business for managing leads, customers, sales, follow-ups, communication and business data.
Why should a business use custom CRM software?
Custom CRM software can be designed around the company’s sales process, team structure, customer workflow, reporting requirements and business operations.
What features can be included in a CRM?
A CRM can include lead management, customer management, follow-ups, sales pipelines, tasks, reminders, communication records, employee roles, dashboards, reports, notifications and integrations.
Can CRM software be customized for different employees?
Yes. Custom CRM systems can provide role-based access so administrators, managers, sales teams and other employees can access the features and information relevant to their responsibilities.
Can CRM software integrate with other systems?
Yes. Depending on project requirements, CRM software can integrate with APIs, websites, forms, communication tools, payment systems and other business applications.
Does VixIndia develop CRM software in Kanpur?
Yes. VixIndia develops customized CRM software solutions for businesses in Kanpur and across India based on their workflow and requirements.
Need a Custom CRM?
Build a CRM Around Your Business Process
Tell us about your sales process, team and requirements. We can help plan a CRM solution around your workflow.