Terms & Conditions

Welcome to VIXINDIA PRIVATE LIMITED. By accessing or using our website, applications, software products, cloud platforms, or digital services, you acknowledge that you have read, understood, and agreed to comply with these Terms & Conditions.

1. Eligibility

Users must be at least 18 years old or use our services under the supervision and consent of a parent or legal guardian.

2. Acceptance of Terms

By accessing our website, creating an account, purchasing a service, or using any software or digital service provided by VIXINDIA PRIVATE LIMITED, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please discontinue use of our services.

3. User Responsibilities

You agree to use our services responsibly and only for lawful purposes.

• Do not use our services for illegal activities.
• Do not attempt unauthorized access to systems or accounts.
• Do not distribute malware, viruses, or harmful code.
• Do not interfere with or damage our infrastructure.
• Do not misuse our software, platforms, or digital resources.
• Comply with all applicable laws and regulations.

4. User Accounts

If an account is required to access any service, you are responsible for maintaining the confidentiality of your login credentials and for all activities performed through your account. You should notify us promptly if you suspect unauthorized access or misuse of your account.

5. Intellectual Property

Unless otherwise agreed in writing, all software, source code, content, graphics, logos, trademarks, documentation, designs, interfaces, and other materials provided by VIXINDIA PRIVATE LIMITED remain the intellectual property of VIXINDIA PRIVATE LIMITED or their respective licensors.

You may not copy, reproduce, modify, distribute, resell, reverse engineer, or commercially exploit our proprietary materials without prior written authorization, except where permitted by applicable law.

6. Payments & Invoices

Invoices must be paid according to the payment terms agreed between the customer and VIXINDIA PRIVATE LIMITED. Project-specific payment milestones, subscriptions, recurring services, and other commercial terms may be defined separately in quotations, proposals, invoices, contracts, or written agreements.

Subscription-based services may automatically renew according to the applicable subscription terms unless cancelled in accordance with the agreed cancellation procedure.

7. Refund Policy

Payments are generally non-refundable after work or service delivery has commenced unless otherwise agreed in writing or required under applicable law. Specific refund conditions may vary depending on the service, project scope, subscription, or applicable agreement.

8. Service Availability

We make reasonable efforts to maintain reliable and uninterrupted services. However, continuous availability cannot be guaranteed. Services may occasionally be unavailable due to maintenance, upgrades, technical problems, hosting issues, internet connectivity, security incidents, or circumstances beyond our reasonable control.

9. Limitation of Liability

To the maximum extent permitted by applicable law, VIXINDIA PRIVATE LIMITED shall not be liable for indirect, incidental, consequential, special, exemplary, or similar damages arising from or relating to the use or inability to use our services.

10. Third-Party Services

Our services may use or integrate with third-party platforms, payment gateways, hosting providers, APIs, communication services, analytics tools, or other external providers. Such third-party services are subject to their own terms and policies.

VIXINDIA PRIVATE LIMITED is not responsible for the availability, performance, content, security, or policies of third-party services outside our reasonable control.

11. Privacy

Your use of our services may also be governed by our Privacy Policy. Please review our Privacy Policy to understand how information may be collected, used, stored, and protected.

12. Suspension & Termination

We reserve the right to suspend, restrict, or terminate access to accounts or services where we reasonably believe that these Terms have been violated, the service has been misused, payment obligations have not been met, or continued access may create a security or operational risk.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Subject to applicable law, disputes arising from these Terms or our services shall be subject to the jurisdiction of the competent courts in Kanpur, Uttar Pradesh.

14. Changes to These Terms

VIXINDIA PRIVATE LIMITED reserves the right to update or modify these Terms & Conditions from time to time. Updated terms will be published on this page with a revised effective or update date where appropriate.

Your continued use of our website or services after changes are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

15. Contact & Support

If you have questions regarding these Terms & Conditions, our services, payments, or any other matter relating to your use of our platforms, please contact our support team.